Currently the biggest market for web fax services is the real estate industry. Contracts need signatures, then they need more signatures. The industry has tried several 'electronic signature' programs but they all have steep learning curves.
So, faxing is still one of the main tools used in the industry.
Most professionals only use the 'receiving' part of their web fax program. Send them a fax and it goes to their e-mail as a .pdf attachment. Then they just file it on their local drive.
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