The Fax Business During Quarantine

Business activity is up during the quarantine. In general, fax volumes are increasing. Several companies, especially medical offices, have given their remote employees a private fax number they can use from home. We are doing some training for these new home offices.
Working from home may become the new norm, and the fax is coming back. We still offer the best online fax service at the discounted price of $9.95 per month.

Our new business listing for our alternative to efax services.

We offer full service online faxing for a fraction of the price of the major competitors. Transfer your number to FAXtopia for ongoing savings.

 

What's The Latest in Fax Technology ?

Short Answer - Not Much.

Unlike mainstream productivity software, which get's updated and obsoleted every couple years, the technology running most fax servers has been relatively static for a long time.

As the market matured over the years, natural market forces have consolidated the industry. Today, there are just a couple large players, who still command premium prices.
However there are a lot of discount fax providers that offer the same service, with the same technology, at half the price.

The fax industry has become a fight for market share, not overall market growth. The big players play hardball with their customers. The largest player in the industry will not allow their customers to port away their fax number to a discount carrier. In most markets, that kind of customer service would not exist.

It will be interesting to see how the industry survives going forward.

Well, Faxing is Still a Thing.

 

The original fax machines used thermal paper. They were huge, amazing, definitely going to put FedEx out of business. Next were plain paper fax machines. so high tech. However, all these early fax machines had problems with the rollers. A buildup of toner would make the fax get get dirty while being processed. Also, small fonts didn’t resolve well.

These days we fax via an internet fax service provider. Digital faxes are much cleaner than the old paper versions. Since they are delivered as a .pdf document they are easy to file on your local machine.

 

Interestingly,  old paper fax machines, connected to a standard phone line, are still used for ‘secure’ environments. If the sender and the receiver both use a standard fax machine that scans paper, sends it over a phone line and the receiving person has it printed out from their paper fax machine, then there is no e-mail to intercept or hack. Of course the phone line could be tapped , but most hacking occurs on computer communications. Once the fax is sent, there's no copy on a server.  

The 21^st century fix to secure faxing is the HIPPA fax. It’s sent via e-mail but requires a separate log in to a secure portal.

 

HIPAA Requirements can be implemented on our system at no additional charge. Our system uses a secure portal for fax retrieval.

Here's a caution about using a secure fax system. Once a fax is received and stored on a local computer it could be compromised there. So be sure all your systems are secure.

Click here for more info.

Corporate Accounts

A corporate account typically has 10+ faxes going to various e-mails. What can do customized set up, monthly billing and support all the accounts directly.

More info here on setting up a corporate fax account

Just $9.95 a Month - No eSuprises

Compared to efax, we are considered a discount provider. Features include: 1,000 inbound faxes per month and never a surprise charge on you billing.